We generally ship via US Priority Mail, sometims UPS on larger items, depending on which is cheaper and most effiecient. Smaller items, like necklaces, may ship via US First Class mail to save on cost of shipping for the customer,
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to the handmade nature of the goods we offer we will only exchange items returned in the same condition that was shipped to you. If there are are any issues in workmanship we will be more than happy to repair or replace the item in question. Leather is a natural material and may have some minor defects in the hides. We try to use the best parts of the hides we can, however it sometimes a bad spot sneaks by us. Generally these minor blemishes add uniqueness to the leather goods. Please keep this in mind.
Unfortunately we do not have time to offer any custom work. If you want custom we can direct you to someone who can help.